REMOTE IT SUPPORT
Get Remote Assistance
Need help with your computer? Our support team can
connect remotely and help you troubleshoot your IT issues.
Please download and run TeamViewer only when instructed by Parvis Computers support staff.
Never share your TeamViewer ID, password, session code, or computer access with anyone you do not trust.
How It Works
Follow these simple steps to connect with our support team.
Download TeamViewer
Click the button above and download TeamViewer for your computer.
Open
Once downloaded, open the file. It runs without a traditional installation.
Allow Remote Support
Follow the instructions shown by TeamViewer and allow the support session when prompted.
Contact Parvis Computers
Provide the session information requested by our support technician so we can connect and troubleshoot your issue.
Windows Remote Support
- Click Download TeamViewer
- Open the downloaded file.
- Accept the TeamViewer terms if prompted.
- Follow the instructions on screen.
- Contact Parvis Computers support.
- Provide the session information requested by your technician.
- Allow the remote connection when prompted.
Mac Remote Support
Using a Mac?
Download the macOS version of TeamViewer and follow the instructions shown on screen.
Our technician will guide you through any required permissions.
Before You Start
- Save your work
- Close confidential documents
- Make sure your computer is connected to the internet
- Have your computer switched on
- Stay near your computer during the support session
- Only accept connections from Parvis Computers support staff
Ready to Improve Your IT?
Let us handle your IT so you can focus on what you do best – growing your business.